Terms and Conditions

Welcome to DROP. By accessing or using our website and services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before using our site.

  1. Introduction

These Terms and Conditions govern your use of our website and services provided by DROP, including the purchase of beauty products and gift vouchers for salon services.

  1. Services and Products

We offer beauty services, products, and gift vouchers through our website. By placing an order, you agree to provide accurate and complete information and to abide by these terms.

Salon Services

  • Gift vouchers for our salon services are non-refundable and valid for 6 months from the date of purchase unless otherwise stated.
  • Bookings for salon services should be made in advance. 

Beauty Products

  • We sell a range of beauty products that are available for purchase on our website.
  • Products must be used in accordance with the instructions provided. We are not liable for any misuse of products or allergic reactions.
  1. Orders and Payment

All orders placed on our website are subject to availability.

Pricing and Availability

  • Prices for our products and services are listed on the website. We reserve the right to change prices without prior notice.

Payment

  • Payment must be made at the time of ordering through the available payment methods on our website. Failure to provide accurate payment details may result in the order being canceled.
  1. Cancellation and Refund Policy

Please refer to our Refund Policy for details on cancellations, returns, and refunds for both beauty products and gift vouchers.

  1. Intellectual Property

All content on this website, including text, images, logos, and designs, is the property of DROP HAIR AND NAIL SPA and is protected by intellectual property laws. You may not copy, reproduce, or distribute any content without our prior written consent.

  1. User Accounts

You may create a user account to purchase products or book services. You are responsible for maintaining the confidentiality of your account details and password. We reserve the right to terminate accounts if misuse or fraudulent activity is detected.

 

  1. Limitation of Liability

We strive to ensure that the information on our website is accurate. However, we do not guarantee that the website will always be available, error-free, or free from harmful components.

  • We are not liable for any indirect or consequential loss or damage arising out of the use of our services or products.
  • Our liability for any claim arising from your use of our services is limited to the amount you paid for the service or product.
  1. External Links

 Our website may contain links to third-party websites. We are not responsible for the content or policies of those websites. Use of external sites is at your own risk.

  1. Privacy Policy

Your personal information is processed in accordance with our Privacy Policy. By using our website, you consent to the collection and use of your data as outlined in the policy.

  1. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of the State of Kuwait. Any disputes arising from the use of our website will be subject to the exclusive jurisdiction of the courts of Kuwait.

  1. Changes to Terms

We reserve the right to modify these terms and conditions at any time. Any changes will be posted on this page and will take effect immediately.

  1. Contact Us

If you have any questions about these terms, please contact us at:

drop@dropkwt.com

+965 99366106